Orders

How to Order

Browse through the products that you love, then click “Add to cart” and “Check out”. Enter your shipping and billing details and wait for your order to arrived at your doorstep. It is that easy. Learn More

Payments

How to Make Payment

We offer safe shopping and accept payment via PayPal, Credit card, Debit card or VISA. So you can choose the most suitable one for you. All products are listed in GBP £. Learn More

Shipping

Method of Shipping

Where does Tochelle Ship?

We currently shipping to only UK Addresses for all of our orders (unless specified on the product page). We offer Standard and Next Day Delivery. Learn More

Tracking

How Do I Track my Order

A tracking number will be provided to you in your Shipping Confirmation email. You may use the number and track your order at Track my Order. Learn More

Returns

Returns and Refunds

Return policy

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Learn More